REFUND POLICY

SportsPower Nowra follows guidelines set by the Australian Retailers Association & NSW Department of Fair Trading.

You can view this policy in store, below and or visit www.fairtarding.nsw.gov.au

In the event of a refund please contact customer service at nowra@sportspower.com.au or

(02) 4423 4495 and they will provide you with our reply paid address.

A full refund (excluding freight) will be made via your original payment method as soon as we receive the products back.



OUR REFUND POLICY

PLEASE CHOOSE CAREFULLY…

We do not normally give refunds if you:

  • Simply change your mind
  • Make a wrong decision

You can choose between a refund, exchange or credit where goods:

  • Are faulty
  • Have been wrongly described
  • Are different from a sample shown to you
  • Do not do what they are supposed to

Please retain your receipt as proof of purchase.

Returns Policy

In the event of a return: Please contact customer service at nowra@sportspower.com.au or

(02) 4423 4495 or return product/s with a letter of explanation, to the following address:

ATTN: SportsPower Nowra
6/29 Kinghorne St
Nowra
NSW 2541
Australia

This must be done within 30 days of dispatch of your order.


Exchange

If an exchange is required and stock is available we will ship product out as soon as original product has been received. Please note that no exchanges or store credit apply to sale items.

To organise an exchange: Please contact customer service at nowra@sportspower.com.au or

(02) 4423 4495 or return product/s with a letter of explanation, to the following address:

ATTN: SportsPower Nowra
6/29 Kinghorne St
Nowra
NSW 2541
Australia

Ps - For your peace of mind, we recommend that you send your package via an insured method (we recommend Registered Post by Australia Post).

Please note: When items are purchased as a set, we can only accept returns of complete sets, not individual items.